Return and Refund Policy for Medi Health Way
Last Updated: 01-Oct-2023
**Return and Refund Policy Overview**
At Medi Health Way we are dedicated to providing our customers with high-quality healthcare products and services. We understand that there may be circumstances where you need to return a product or request a refund. This Return and Refund Policy outlines our procedures and guidelines for processing return and refund requests.
**Eligibility for Returns and Refunds**
**Product Returns:** To be eligible for a return and refund, you must return the product in its original condition, including all original packaging and accessories, within 30 days of the date of purchase.
**Damaged or Defective Products:** If the product you received is damaged or defective, please contact our customer support team within 30 days of receiving the product to initiate a return and refund.
**Return and Refund Process**
**Initiating a Return or Refund:** To request a return or refund, please contact our customer support team at support@medihealthway.com with your order number and a description of the issue. We will review your request and provide further instructions.
**Return Approval:** Once we receive your return and inspect the product, we will notify you of the approval or rejection of your return request. If approved, your refund will be processed using the original payment method within 5-7 business days.
**Shipping Costs:** Shipping and handling costs are generally non-refundable, except in cases of incorrect fulfillment or damaged products.
**Contact Us**
If you have any questions or concerns about our Return and Refund Policy or need assistance with a return or refund request, please contact us at support@medihealthway.com